Shipping policy

Shipping Policy

At AXORA, we are dedicated to ensuring your order is delivered quickly, safely, and efficiently. Our goal is to provide reliable shipping and a seamless delivery experience for every customer.

Shipping Destinations & Delivery Time

We currently ship orders throughout the United States and Canada.

The estimated delivery timeframe is 7–12 business days, calculated from the date your order has been processed.

Please keep in mind that delivery times may vary depending on your location, shipping carrier schedules, and other external factors beyond our control.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor the progress of your delivery.

Possible Shipping Delays

Although we make every effort to deliver orders on time, certain situations may occasionally lead to delays, including:

  • High order volumes during peak seasons (such as Christmas and New Year)

  • National or regional public holidays

  • Severe weather conditions

  • Customs inspections or clearance procedures

  • Carrier-related delays

We appreciate your patience and understanding should any of these circumstances occur.

Shipping Fees

Any applicable shipping fees will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

After your order is shipped, a tracking number will be sent to your registered email address. You can use this number to follow your package’s journey through the tracking link provided.

Contact Us

If you have any questions or concerns regarding your order or shipping, please contact our support team:

Email: support@axoralegacy.com

Our team will be happy to assist you.